Terms of service
Overview
Welcome to Noma Home. The terms "we", "us" and "our" refer to Noma Home. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify.
Please read these Terms of Service carefully before using our website. By visiting, browsing or purchasing from Noma Home, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
Section 1 — Access & Account
By using our Services, you confirm that you are of legal age in your jurisdiction, or that you have obtained consent from a parent or guardian.
To make a purchase, you may be asked to provide personal information including your name, email address, billing and shipping details. You confirm that all information provided is accurate, current and complete.
You are responsible for maintaining the security of any account you create with us. You may not transfer or share your account with others.
Section 2 — Our Products
We make every effort to accurately represent our products, including descriptions, imagery and specifications. However, colours and appearances may vary slightly depending on your screen settings and device.
We do not guarantee that product descriptions will be entirely free from error. We reserve the right to update, modify or discontinue any product at any time without notice.
Section 3 — Orders
When you place an order, you are making an offer to purchase. Noma Home reserves the right to accept or decline any order at our discretion. Your order is confirmed only once you receive an order confirmation from us.
Payment must be received before your order is processed. Please review your order carefully before submitting — we may not be able to accommodate cancellations once an order has been accepted.
If we are unable to fulfil your order, we will contact you using the details provided at checkout and arrange a full refund where applicable.
All purchases are for personal or household use only and not for commercial resale.
Section 4 — Pricing & Billing
All prices are displayed in Australian Dollars (AUD) and are subject to change without notice. The price charged will be the price shown at the time your order is placed, as confirmed in your order confirmation email.
Prices shown do not include any applicable customs or import duties for international shipments outside Australia.
We may occasionally offer promotions or discounts. These are subject to their own terms and conditions, which take precedence over these Terms where there is any conflict.
You confirm that your payment details are accurate and that you are authorised to use the payment method provided.
Section 5 — Shipping & Delivery
All orders are dispatched within 24 hours of being placed (on business days). Estimated delivery to Australian addresses is 5 to 7 business days from dispatch.
Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or circumstances outside our reasonable control.
Once your order has been dispatched and transferred to the carrier, risk of loss passes to you. We recommend retaining your tracking information.
Section 6 — Intellectual Property
All content on the Noma Home website - including text, imagery, graphics, logos, product names and design - is owned by or licensed to Noma Home and protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute or use any part of our content for commercial purposes without our prior written consent.
Section 7 — Third-Party Links & Tools
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy or practices of any third-party sites. Accessing these sites is at your own risk.
We may also provide access to third-party tools as part of our Services. These are provided "as is" without warranty of any kind. We have no liability for your use of such tools.
Section 8 — Relationship with Shopify
Noma Home is powered by Shopify. All sales are made directly between you and Noma Home. Shopify is not a party to any transaction between you and Noma Home, and Shopify has no responsibility for any products purchased or any injury, damage or loss arising from such purchases.
Section 9 — Privacy
We are committed to protecting your personal information. All data collected through our website is handled in accordance with our Privacy Policy [LINK], and may be processed by Shopify and other trusted service providers in accordance with their respective policies.
Section 10 — User Feedback & Reviews
By submitting any feedback, reviews or suggestions to Noma Home, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish that content for any purpose, including to improve and promote our Services.
You confirm that any content you submit is accurate, your own, and does not infringe the rights of any third party.
Section 11 — Errors & Inaccuracies
We make every effort to ensure the accuracy of information on our website. However, occasional errors in product descriptions, pricing or availability may occur. We reserve the right to correct any such errors and, where necessary, cancel orders affected by significant inaccuracies. We will notify you promptly if this applies to your order.
Section 12 — Prohibited Use
You agree to use our Services for lawful purposes only. You may not:
- Use our Services for any unlawful or fraudulent purpose
- Infringe upon the intellectual property rights of Noma Home or any third party
- Transmit harmful, offensive or misleading content
- Attempt to gain unauthorised access to our systems
- Use automated tools, bots or scrapers to access or extract data from our website
We reserve the right to suspend or terminate access to our Services for any user who violates these Terms.
Section 13 — Disclaimer of Warranties
Our Services and products are provided in good faith and to the best of our ability. To the extent permitted by law, we make no warranties — express or implied — regarding the uninterrupted availability of our website or the accuracy of all content.
Nothing in these Terms limits any rights you may have under the Australian Consumer Law. Our products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.
Section 14 — Limitation of Liability
To the fullest extent permitted by Australian law, Noma Home will not be liable for any indirect, incidental, special or consequential damages arising from your use of our Services or products, including but not limited to loss of data, revenue or profits.
Our total liability to you for any claim arising from your use of our Services will not exceed the amount you paid for the order giving rise to the claim.
This limitation does not apply to any liability that cannot be excluded under the Australian Consumer Law.
Section 15 — Indemnification
You agree to indemnify and hold harmless Noma Home and its affiliates from any claims, damages or expenses — including reasonable legal costs — arising from your breach of these Terms, your violation of applicable law, or your misuse of our Services.
Section 16 — Termination
We reserve the right to suspend or terminate your access to our Services at any time, without notice, if we believe you have violated these Terms. Sections relating to intellectual property, liability, indemnification and governing law will survive any termination.
Section 17 — Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Section 18 — Governing Law
These Terms are governed by the laws of Australia. We both agree to submit to the non-exclusive jurisdiction of the Australian courts for the resolution of any disputes, without limiting any rights you may have under the Australian Consumer Law.
Section 19 — Changes to These Terms
We may update these Terms from time to time. Any material changes will be communicated via our website, and will take effect on the date specified. Your continued use of our Services after any update constitutes acceptance of the revised Terms.
Section 20 — Contact
For any questions regarding these Terms, please contact us at: hello@noma-home.com